Disputes & Adjustments

If you believe a conversion or earning is incorrect, submit a dispute with evidence for review.

When to Open a Dispute

• Missing commission for a qualifying order.
• Commission amount appears incorrect.
• Reversal applied without clear context.

What to Include

• Order ID and order date.
• Approximate click or promotion timestamp.
• Link or coupon used.
• Screenshot or proof of promotion.

Review Process

1. Merchant reviews attribution and order records.
2. Merchant validates campaign and policy eligibility.
3. Merchant issues a decision with notes.

Possible Outcomes

• Credit approved.
• Partial adjustment.
• Reversal upheld.

Tips for Faster Resolution

• Submit complete details in one request.
• Keep original promotional links and screenshots.
• Respond quickly to follow-up questions.