Help & Learning
Find answers and learn how to build successful affiliate programs
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Popular topics
Getting started
Affiliate management
Tracking & analytics
Payments & commissions
Integrations & API
Learning resources
Frequently asked questions
How long does it take to set up my first program? +
Most merchants can get their first program running in 30 minutes. You'll set commission rates, invite affiliates, and start tracking. If you want to customize further, plan for 1-2 hours.
How accurate is the tracking? +
Sprusify uses server-side click tracking and order matching to ensure accuracy. We track >99% of attributable clicks and provide automatic reconciliation with your Shopify order data.
When do affiliates get paid? +
You control the payout schedule. Most merchants pay weekly or monthly. Payments are processed to Stripe the same day, and affiliates receive funds 1-2 business days later.
Can I use custom commission rules? +
Yes! You can set percentage-based, fixed-amount, or tiered commissions. You can also override commissions per campaign or affiliate tier for maximum flexibility.
Is there a fraud detection system? +
Yes. Sprusify includes real-time fraud detection with machine learning-based anomaly detection, duplicate order prevention, and velocity-based alerts. You can also create custom fraud rules.
Need more help?
Browse our knowledge base or reach out to our support team.
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